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Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.

The second-hand shopping app has updated its sizing categories for women's and children's garments but did not contact every member regarding the update.

Online Platforms Response

Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing as a result of the reclassification.

Vinted explained the revised method more closely matches similar services.

They have suggested members to check their listings and update the measurements by hand where appropriate, causing user dissatisfaction.

Measurement Approach Modifications

Earlier, the measurements included one number and one letter, for instance S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.

In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but is now a UK 16-18.

Member Experiences

One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Stephanie Gallen, from Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as size 20–22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.

Required Changes

Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".

"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.

Marketplace Information

The app has more than 100 million members, including 18 million in the UK.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This is not the initial instance that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods following member complaints.